FAQs

I want a refund to my account

Hi, Refund methods can be changed before a refund begins. If you have already received a refund in your Zparklebeauty wallet, you can transfer the Zparklebeauty credit to the original payment account.

Here are the payback times:

The time for withdrawal to your PayPal account or Klarna account is 1-5 working days;

The time for withdrawal to your bank account is 2-14 working days.

You can check the refund in your payment account accordingly.